Providing water and sewer service to residents of the SummerCamp Beach community.
Our team is committed to delivering reliable service, clear communication, and timely support for our residents.
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Pay Your Bill
Residents may conveniently pay their utility bill online using a secure third party payment portal.
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Start or Stop Service
New residents or existing customers needing to make changes to their service can complete an application online.
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Apply for Water and Sewer Service
Once submitted, our team will follow up to confirm account details and next steps.
Contact Information
For assistance, please use the appropriate contact below to ensure the quickest response.
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After Hours and Emergency Service
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Account Set Up and Billing
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Water Plant Manager
Special Notices
This section will be used to share important service updates and alerts, including but not limited to boil water notices, low water pressure notifications, planned maintenance, and service interruptions. Residents are encouraged to check this page regularly for the most current information.
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Current water and sewer rates along with applicable tap fees are available here. If you need tap installed, please contact Shane Dudley at shane.dudley@joe.com.
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All homeowners in SummerCamp Beach are required to have a 2 HP grinder pump system installed. St James Island Utility utilizes a low-pressure sewer system and the 2 HP grinder pump is necessary to push sewage through the system out to the front of the property where the sewer tap will be located. The grinder pump acts like a kitchen garbage disposal, breaking down solid waste.
Never flush or pour grease, oil, sanitary products, diapers, “flushable” wipes, kitty litter, aquarium gravel or large amounts of cleaning chemicals down the drain.
Grinder pumps need electricity to function. During a power outage, minimize water usage (showering, laundry, dishwashing) because the tank has limited storage capacity.
Alarm Procedures: If a red light flashes and an audible alarm sounds on the exterior control box, it indicates a high-water condition. Residents should stop water usage immediately and call a plumber of their preference. The audible alarm can usually be silenced by pressing a button on the bottom of the panel, but the light will remain on until the pump is repaired and the water level drops.
Maintenance and repair of grinder pumps is the responsibility of the homeowner. If service is needed, please contact a licensed local plumber.
Helpful Tips and Resources
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Boil Water Guidance
If a boil water notice is issued, residents should follow recommended guidelines for boiling, storing, and using water safely until the notice is lifted.
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Water Conservation and Leak Detection
Simple steps like monitoring your water bill, checking irrigation systems, and watching for unexplained wet areas can help detect leaks and reduce water waste.
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Preventing Frozen Pipes
During colder weather, protect pipes by insulating exposed areas, allowing faucets to drip when temperatures drop significantly, and opening cabinet doors to allow warm air to circulate.
Pay Your Bill
Residents may conveniently pay their utility bill online using a secure third-party payment portal. Additional payment options include check, wire, or ACH for business accounts. Please note that St. James Island Utility does not offer automatic payments, as we are unable to draft funds directly from your bank account.